Testimonial Hajj and Umrah Tour Operator - Hajj and Umrah travel agent

Testimonial

Name : SAGEER MULLA

Address : Plot No.-109, D - Patel Mohallah, Navi Mumbai

Type of Package : Umrah

Total Pax :

Room Type : Triple

R. No. Makkah : 1205

R. No. Madinah : 1204

Mobile: 9324212846

Email: mullaFatima@yahoo.com

At Mumbai Office

How did you get to know about us?: Regular Customer

Recommended by

On enquiring did you receive all the information pertaining to :

A. Umrah Packages: Yes

B. Name & location of the Hotel in Makkah & madinah: Yes

C. Did our staff properly verify your passport & other relevant documents?: Yes

At Airport

How do you find guidance of our Staff in luggage handling & boarding at various Airports?

At Mumbai Airport: Good

At Jeddah Airport: Good

At Madinah Airport: Good

Did our staff offer assistance & guide you to board the bus? Yes

Conveyance

How do you find quality of the bus?

Airport to Makkah: Good

Madinah to Makkah: Good

Makkah to Madinah: Good

Hotel in Makkah

Did you get the room immediately? Yes

Quality of Room: Excellent

Services, Cleanliness of Room: Excellent

Quality of Hotel: Excellent

Location of the Hotel: Excellent

Hotel in Madinah

Did you get the room immediately? Yes

Quality of Room: Excellent

Services, Cleanliness of Room: Excellent

Quality of Hotel: Excellent

Location of the Hotel: Excellent

Food & Beverages

Quality of food served: Good

Quantity of food: Good

Variety of food: Good

Laundry

How did you find our laundry service? Excellent

Was the delivery from laundry on time? Yes

Would you like to name any member of our staff who has been co-operative or non co-operative with you:

Name of Staff : Co-operative

Name of Staff :

Evaluate overall performance & commitment of Al Khalid Tours & Tours: Excellent

Will you recommend our services to other relatives & friends Yes

Your Comments & Suggestion :
We are happy with the tour and hope so will join soon

Any References for Haj & Umrah

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Mobile:

Al Khalid

"May Allah’s blessing light your way, strengthen your faith and bring joy to your heart as you praise and serve Him today, tomorrow and always."