Testimonial Hajj and Umrah Tour Operator - Hajj and Umrah travel agent

Testimonial

Name : AHMED HUSSAIN

Address : #1077 Sector 40 B Chandigarh

Type of Package : A

Total Pax : 3

Room Type : Triple

R. No. Makkah : 403

R. No. Madinah : 815

Mobile: 9873159500

Email: ahmedhussain1951@gmail.com

At Mumbai Office

How did you get to know about us?: Regular Customer

Recommended by

On enquiring did you receive all the information pertaining to :

A. Umrah Packages: Yes

B. Name & location of the Hotel in Makkah & madinah: Yes

C. Did our staff properly verify your passport & other relevant documents?: Yes

At Airport

How do you find guidance of our Staff in luggage handling & boarding at various Airports?

At Mumbai Airport: Excellent

At Jeddah Airport: Excellent

At Madinah Airport: Excellent

Did our staff offer assistance & guide you to board the bus? Yes

Conveyance

How do you find quality of the bus?

Airport to Makkah: Excellent

Madinah to Makkah: Excellent

Makkah to Madinah: Excellent

Hotel in Makkah

Did you get the room immediately? Yes

Quality of Room: Excellent

Services, Cleanliness of Room: Excellent

Quality of Hotel: Excellent

Location of the Hotel: Excellent

Hotel in Madinah

Did you get the room immediately? Yes

Quality of Room: Excellent

Services, Cleanliness of Room: Excellent

Quality of Hotel: Excellent

Location of the Hotel: Excellent

Food & Beverages

Quality of food served: Excellent

Quantity of food: Excellent

Variety of food: Excellent

Laundry

How did you find our laundry service? Excellent

Was the delivery from laundry on time? Yes

Would you like to name any member of our staff who has been co-operative or non co-operative with you:

Name of Staff : ALI Co-operative

Name of Staff : IBRAHEEM

Evaluate overall performance & commitment of Al Khalid Tours & Tours: Excellent

Will you recommend our services to other relatives & friends Yes

Your Comments & Suggestion :
1. Please includechildren food -non spicy -milk & milk products 2. Reduce non-vegetarian & substitute with vegetarian food 3. Reduce frisling time at airports. Too long waiting time

Any References for Haj & Umrah

Name: Nasin Khan

Add: Businessman

Mobile: 9810159500

Al Khalid

"May Allah’s blessing light your way, strengthen your faith and bring joy to your heart as you praise and serve Him today, tomorrow and always."