Cancellation Policy:-

• On booking a non-refundable deposit of ₹1,00,000
• Till 15th April, the cancellation charge will be 60% of the package amount
• 14 days prior to departure or no show, full amount will be charged
• Once Hajj Visa is issued or MOFA has been taken, zero package refund policy applies
• Ticket will be refunded depending on airline policy

Terms & Conditions:-

• For booking, an initial deposit of ₹2,00,000 per person is required, out of which ₹1,00,000 is non-refundable.
• Prices are fixed and non-negotiable. All prices are quoted per person based on 1 US Dollar equivalent to ₹80 or lower economy ticket average price at ₹75,000; any fluctuations will be paid by the pilgrim.
• GST at 5% depending on the package chosen & TCS is 5% to 20% or at such rates as changed/amended by the Government of India; shall be separately levied above the cost of the package.
• Stated dates and itineraries are provisional and may vary plus/minus a day or two on account of Hijri calendar, flight allotment, etc. In the event of changes in the Hijri calendar or flight schedule mentioned in the brochure, accommodation will be provided at any available hotel and not necessarily those listed in your contract.
• Services in Mina and Arafat are governed by the Saudi Government and subject to change without prior notice. Services like location of tents (Zone), attached bathroom tents, sofa beds, etc., can be recalled anytime, even on the day of your stay in Mina. No refund shall be given under any circumstances.
• For 5 days of Mina and Arafat, the Hajj transportation is provided by the tour organizer, but other transportation such as Jeddah to Makkah, Makkah to Madinah, Madinah to Airport, or the reversed route are provided by the Saudi government. We will try our best to provide the best buses.
• Visa processing takes up to 7 working days.
• A new bio-metric system is proposed to be applied for Hajj visa from Hajj 2024. If the same is implemented by the Saudi Government, then the entire Hajj visa process shall change. The same shall be advised well in time to our booked Hajjis.
• Reporting time for Hajj flights, Indian airport is 5 hours before the flight departure and for Saudi Airport is 8 hours before flight departure.
• Free baggage allowance in economy class differs from airline to airline. Please check the baggage allowance before the journey and strictly adhere to the allowable weight.
• All rooms in Makkah and Madinah hotels are 2 beds only; additional beds are cots adjusted in the same room.
• Rooms allotment as per hotel management. No rooms choice will be entertained.
• No refund is applicable for any unutilized services.
• Check-in is 17:00 hrs, and Check-out is 11:00 hrs.
• Mode of payment is cheque or bank transfer only.