Testimonial Hajj and Umrah Tour Operator - Hajj and Umrah travel agent

Testimonial

Name : IMTIYAZ PATKA

Address : 138, Carnac Road, Baria Bldg, Opposite Sadanand, hotel 4th floor Room no. 91

Type of Package :

Total Pax :

Room Type : Triple

R. No. Makkah : 808

R. No. Madinah : 1206

Mobile: 9892036717

Email:

At Mumbai Office

How did you get to know about us?: Others

Recommended by Mohd. Yusuf Patka

On enquiring did you receive all the information pertaining to :

A. Umrah Packages: Yes

B. Name & location of the Hotel in Makkah & madinah: Yes

C. Did our staff properly verify your passport & other relevant documents?: Yes

At Airport

How do you find guidance of our Staff in luggage handling & boarding at various Airports?

At Mumbai Airport: Good

At Jeddah Airport: Good

At Madinah Airport: Good

Did our staff offer assistance & guide you to board the bus? Yes

Conveyance

How do you find quality of the bus?

Airport to Makkah:

Madinah to Makkah:

Makkah to Madinah: Excellent

Hotel in Makkah

Did you get the room immediately? Yes

Quality of Room: Good

Services, Cleanliness of Room: Good

Quality of Hotel: Excellent

Location of the Hotel: Excellent

Hotel in Madinah

Did you get the room immediately? Yes

Quality of Room: Good

Services, Cleanliness of Room: Good

Quality of Hotel: Good

Location of the Hotel: Fair

Food & Beverages

Quality of food served: Good

Quantity of food: Good

Variety of food: Excellent

Laundry

How did you find our laundry service? Poor

Was the delivery from laundry on time? Yes

Would you like to name any member of our staff who has been co-operative or non co-operative with you:

Name of Staff : All Co-operative

Name of Staff : All

Evaluate overall performance & commitment of Al Khalid Tours & Tours: Excellent

Will you recommend our services to other relatives & friends Yes

Your Comments & Suggestion :
Everything was very good but Madinah hotelis very far for ladies section we think Dal-e-Taiba is near and Golden Ansar. Makkah hotel Al-Massa is very good with walking distance to Haram Sharif. But laundry is not good and we lost two ladies hair bonnet we enquired but no result. Ziyarat at Makkah was very good and the Maulana who explained us each and everything was excellent. All over our experience with Al-Khalid was excellent, as we were travelling for first time with Al-Khalid. Inshallah we will be looking forward to travel with Al-Khalid in future. We will recommend to our friends & relatives. Salman bhai was very co-operative & taking care of everything very well. Zazakallah Khair

Any References for Haj & Umrah

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Al Khalid

"May Allah’s blessing light your way, strengthen your faith and bring joy to your heart as you praise and serve Him today, tomorrow and always."